Trivia Battle Returns Policy

Last updated 16 June, 2021

1. Returns

  • We hope you are happy with the prizes you redeem. However, if you are not completely satisfied with your prize redemption for any reason, you may return it to us for free credits. Please see below for more information on our return policy.
  • All returns must be postmarked within fourteen (14) days of the purchase date.
  • All returned items must be in new and unused condition, with all original tags and labels attached.
  • To return an item, please email customer service at support@triviabattle.co.uk to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
  • Trivia Battle
    Attn: Returns
    Oaklands,
    Lower Road,
    East Farleigh,
    Maidstone,
    Kent,
    ME15 0JW,
    United Kingdom
  • Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
  • After receiving your return and inspecting the condition of your item, we will process your return or exchange.
  • Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.
  • For defective or damaged products, please contact us on 0800 069 9001 to arrange a refund or exchange.
  • If you have any questions concerning our return policy, please contact us at:
    0800 069 9001
    support@triviabattle.co.uk